Trilogy · Account
Your Account and Text Messages
How to keep your account details current, and how text messages for account notifications and verification codes work, stated plainly.
Keeping your account details up to date
01
Your account works best when the details on it are current. If your name, mobile number or email address changes, update your account so notifications and verification codes reach you.
If anything on your account looks out of date, or you are unsure how to change it, contact the team and we will help you sort it out.
02
Opting in to account notifications and verification codes by text
- Your choice Text messages are optional. You decide whether to receive them, and we send them only after you choose to.
- What the texts are for Account notifications and verification codes. Nothing else.
- Your number Texts go to the mobile number on your account, so keep it current. You can change your choice at any time.
03
Message frequency, rates, and replying STOP or HELP
- Message frequency varies.
- Message and data rates may apply.
STOP
Reply STOP to opt out at any time.
HELP
Reply HELP for help.
04
Consent not required for purchase
Consent to receive text messages is not a condition of any purchase.
For details on how your information is handled and the terms that apply to your account and text messages, read our Privacy Policy and Terms & Conditions.